FAQ

Questions, answered plainly.

Everything people usually want to know before getting in touch. If your question isn't here, ask: there's no such thing as a silly one.

Who do you provide support for?

I support adults and older people who want one-on-one disability support, and families looking for consistent, reliable care for someone they love. Support is shaped around each person's needs, goals and preferences.

Do you support NDIS and non-NDIS clients?

Yes. Support is available through the NDIS (plan-managed or self-managed) or privately, depending on what works best for you.

Is the support one-on-one?

Always. Every visit is one-on-one, which is what makes consistency, familiarity and a personal approach possible.

What types of support do you offer?

Daily living support, community access and appointments, goal-focused support and skill building, social and emotional support, active and lifestyle-based support, and collaboration with families and carers. See the services page for detail on each.

Can you help with goals and independence?

That's my favourite part. I enjoy working with clients on meaningful goals, whether that's building independence, confidence, routines, or practical life skills, and then actively working toward them together.

Do you work with families or carers?

Yes. Where appropriate, I work closely with families and carers so communication is clear and support stays consistent across everyone involved.

What areas do you service?

I'm based in the Illawarra and support clients across the surrounding suburbs and the South Coast. Get in touch to check availability for your area.

How do I get started?

Reach out through the enquiry form, by phone or by email. We'll have a relaxed conversation to see whether the support I offer is the right fit, then build a simple plan together.

What does it cost?

NDIS-funded supports are charged in line with the current NDIS pricing arrangements. Private clients are invoiced weekly at an hourly rate. Ask for current rates when you get in touch.

What if I need to cancel a visit?

Plans change. Please give at least 24 hours' notice where you can. Cancellations with less than 24 hours' notice may attract a fee in line with the cancellation policy.

Still have a question?

Send it through and I'll answer within one business day.

+61 2 5024 3823 contact@taylorsupport.com.au Illawarra and South Coast, NSW Monday to Friday, 8am to 6pm
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